Privacy Policy

Effective Date: January 7, 2025

At Fixitsuri, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website fixitsuri.com or make a purchase from us. By using our website and services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide you with an efficient and personalized shopping experience, including:

  • Personal Information: When you place an order, register an account, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
  • Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, pages visited, and time spent on our site. This helps us improve the website’s performance and user experience.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and track website usage. You can adjust your browser settings to disable cookies, though this may affect your ability to use certain features on our website.

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • To Process Orders: We use your personal information to fulfill your orders, process payments, and ship products to you.
  • Customer Support: To provide customer service, respond to inquiries, and improve our support services.
  • Marketing and Promotions: With your consent, we may send you promotional emails or newsletters about our products, special offers, or updates. You can opt-out of these communications at any time.
  • Improve Our Website: We may use usage data to analyze trends, improve website performance, and enhance user experience.
  • Legal Compliance: We may use your data to comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for specific purposes:

  • Shipping and Payment Providers: We share necessary information with shipping companies and payment processors to complete your transactions and deliver products.
  • Service Providers: We may share information with trusted partners who assist us in operating our website, conducting business, or servicing you (e.g., hosting services, marketing tools, and analytics providers).
  • Legal Requirements: We may disclose your information if required by law or in response to legal requests from government authorities.

4. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. We use encryption (SSL technology) to secure sensitive payment information and ensure a safe shopping experience. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

As a customer, you have certain rights regarding your personal information:

  • Access and Update Your Information: You can access and update your personal information through your account settings on our website or by contacting customer support.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of the email or by contacting us directly.
  • Request Deletion of Your Information: You may request to delete your personal information by contacting us. However, please note that we may need to retain certain data for legal or business purposes.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by Fixitsuri. We are not responsible for the privacy practices or content of those external sites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Fixitsuri does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected such information, we will take steps to delete it as soon as possible. If you are a parent or guardian and believe we may have collected information about your child, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or need further assistance with your personal information, please feel free to contact us:

  • Email: info@fixitsuri.com
  • Phone: (770) 562-0687
  • Address: 315 Speight Rd, Temple, Georgia (GA), United States

Thank you for trusting Fixitsuri with your personal information. We are committed to maintaining your privacy and providing a secure shopping experience.